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Senior Liability Claims Representative


Long history in business delivering the best customer service in the industry, resulting in thousands of satisfied policyholders. They have built a structure where the customer is the focus. Their systems, workflows and resources in place offer quick turnarounds that still have a personal touch. This allows employees to have the tools they need to excel.

Description / Responsibilities

Ensure high quality claim handling through deep knowledge and liability claim expertise, while making coverage determinations, investigating losses, conducting independent assessment, and moving cases towards timely resolution. Investigate, evaluate, negotiate and settle assigned claims. Handle assigned volume of claims serving industries such as transportation, construction, manufacturing, real estate, and small business. Develop and maintain excellent rapport with the agency force, insureds, claimants, experts, attorneys, and internal customers. Attend mediations, trials, and overnight travel, as needed.


Minimum 7-10 years of collective liability claims experience in both commercial and personal lines. Litigation and mediation management experience beneficial. Experience specific to transportation, construction defect and/or manufacturing a plus. Bachelor’s degree.


Dallas / Fort Worth area

Compensation / Benefits

Competitive Salary. 401(k) Plan with profit sharing and matching contributions. Company-Paid Pension Plan. Basic Life/AD&D Insurance. Additional Life Insurance.Travel Assistance. Flexible Spending Accounts (Health Care and Dependent Care). Health Savings Account with company contribution. Medical Plan (includes Prescription Drug coverage). Dental Plan. Vision Plan. Short-Term, Intermediate, and Long-Term Disability Benefits. Teladoc® telemedicine option. Annual on-site flu vaccine clinic. Professional Education and Development opportunities include Leadership Development, Educational Incentives, Tuition Reimbursement, and Scholarship opportunities for children of employees. Vacation and Flexible Work Options. Verizon Wireless, Microsoft Office, and Dell Discounts. Home and Auto Insurance Discounts.